Warranty claims

We guarantees the products against breakage caused by material and manufacturing defects reported during the period of one years from the date of delivery of the products, and in any case informing us of the aforementioned defects within one month from the date on which it is detected. The lining of the lenses is considered as normal wear and is not covered by the warranty, unless you prove that the product had this defect on delivery.

The guarantee of contract compliance provided by law for products purchased by consumers will apply without limitations.

You can ask for assistance in the following ways:

Assistance on prescription lenses:

For all requests for assistance regarding prescription lenses please contact us and specify where you made the purchase.

Our responsibility towards you

Nothing in this Warranty Policy will be considered to exclude or limit liability in the event of (a) death or personal injury caused by your negligence; (b) fraud, misrepresentation or gross negligence; or (c) any liability that cannot be limited or excluded under applicable law.